The terms for working with Web Works

• 1. Agreeing to these terms
• 2. What we do
• 3. Prices, setup and billing
• 4. Plan length and canceling
• 5. Monthly change time
• 6. Your part
• 7. Who owns what
• 8. Ad and boost spending
• 9. Results
• 10. Other companies' services
• 11. Webby, our chat helper
• 12. Things we won't do
• 13. Limits on our responsibility
• 14. Ending our work together
• 15. Which laws apply
• 16. Changes to these terms
• 17. How to reach us

1. Agreeing to these terms

These terms are between you and Web Works Marketing ("Web Works," "we" or "us"). By using webworkscorp.com, requesting a plan or paying us, you agree to them. If you have a written quote or agreement from us, its terms come first where the two differ. Our Privacy Policy explains how we handle your information.

2. What we do

We build and care for websites and help small businesses get found online with social media, email marketing, online ads, and Google and AI search work. What each plan includes is listed on its page on our site or in your written quote. Anything outside your plan gets a clear price before we start.

Our free website checkup and free email campaign offers are free. You do not have to buy anything afterward.

3. Prices, setup and billing

• Plans are billed each month, before the month's work, through PayPal.
• Setup fees are charged once, with your first payment, unless the plan page says the setup is free for the plan length you picked.
• If you pay yearly, you get the discount shown on the plan page.
• Prices do not include sales tax, if any applies.
• We may change our prices. If we change the price of a plan you already have, we will tell you at least 30 days ahead, and the new price will not start before your first plan term ends.
• If a payment is more than 15 days late, we will remind you. If it is still not paid after that, we may pause work, and after 30 days we may take your site offline until the bill is paid.

4. Plan length and canceling

• Website plans start with 12 months, then go month to month. After the first 12 months, you can cancel any time with 30 days notice.
• Social media, email marketing, ads, and Google and AI search plans are month to month. You can cancel any time with 30 days notice.
• If you picked a 6 month or yearly plan to get a free setup or free months, that plan runs for the full term you picked.
• To cancel, email or call us. We will confirm in writing.
• Payments already made are not refunded, but you keep everything your plan includes until the end of the period you paid for.

5. Monthly change time

Website plans include a set amount of change time each month, as listed on the plan page. Unused time does not roll over to the next month. If a change needs more time, we will give you a price first.

6. Your part

• Send us the details, words, photos and logins we need, and look over drafts in good time. Delays on your side can push back our dates.
• Only send us photos, logos and words you have the right to use. If you send us something you do not have the right to use, you are responsible for it.
• Look over and approve your website, posts, ads and emails before they go live. Once you approve them, you are responsible for what they say about your business.
• For email campaigns, only send us lists of people who agreed to hear from your business, such as your customers. Every campaign we send includes an unsubscribe link, and we will remove anyone who opts out.

7. Who owns what

• You always own your business name and logo, the words and photos you give us, and any domain name you registered yourself. Domain names Web Works registered for you belong to Web Works, as section 14 explains.
• Once your setup fee is paid, the words we write for you are yours too.
• Your website stays live on our hosting while your plan is active. If you leave and want to take the whole site with you, we hand it over for a one-time $495 move fee.
• We keep ownership of our own tools, templates and code that we use for many clients. You can use them as part of your site while it runs with us.
• We may show your site in our portfolio unless you ask us not to.

8. Ad and boost spending

Money you spend on ads or on boosting posts goes straight to the ad platform, such as Google or Meta. It is separate from your plan price and is not refunded by us.

9. Results

We do our best work to help you get found and win customers. But Google, AI tools like ChatGPT, social networks and email services decide their own results and change them often. So we cannot promise a ranking, a spot in AI answers, a number of visitors, leads or sales.

10. Other companies' services

Our work relies on other companies, such as hosting companies, Google, Meta, Mailchimp and PayPal. Their own rules apply when you use them. We are not responsible when their services go down, change or remove something, but we will help you sort it out.

11. Webby, our chat helper

Webby is an automated helper, not a person. It answers from what is on our site and can make mistakes, so check anything important with our team. Webby cannot change your account or your bill. When you ask for something in the chat, it is a request, and our team will follow up. Never type card numbers or passwords in the chat.

12. Things we won't do

We will not build or promote anything illegal, hateful, misleading, or that breaks someone else's rights. We will not send spam. We may turn down or stop work that breaks these rules.

13. Limits on our responsibility

We provide our services "as is." To the extent the law allows, we are not responsible for lost profits, lost data or other indirect losses. If we are ever responsible for a problem, the most we will owe is what you paid us in the 3 months before the problem happened.

14. Ending our work together

We may end our work with you if bills stay unpaid or these terms are broken. We will give you notice first when we can.

If you registered your own domain name, it stays yours. If Web Works registered a domain name for you, Web Works owns it. If your account is overdue or unpaid, we keep any domain name we registered and may sell it or put it up for auction. If you want a domain name we registered moved to you, we can transfer it for a fee that Web Works sets case by case.

If you want our help moving your website to another host, there is a $495 fee. You keep the words and photos you gave us.

15. Which laws apply

These terms follow the laws of the State of Illinois. If we ever disagree, we will first try to work it out by talking. If we cannot, the matter will be handled in the courts of Illinois.

16. Changes to these terms

We may update these terms from time to time. When we do, we will change the date at the top of this page. If a change affects a plan you already have, we will tell you before it starts.

17. How to reach us