Email FAQ: Affordable Web Site Hosting
Some of our clients define themselves as "computer illiterate," but that didn't stop them from advertising their business online with Web Works! Our frequently asked questions cover everything from our affordable web site hosting to our contract (There is none!).
General Email Questions:
Yes. As part of the standard package with us, you can receive email accounts through your domain name, such as joe.smith@yourdomain.com.
Up to 10 email accounts are included with our standard package. More can be added if necessary.
- Up to 10: Included
- 11-20: $5.99/month
- 21-30: $12.00/month
For inquiries such as this, please use our general email support form and we'll help you out as soon as possible.
For inquiries such as this, please use our general email support form and we'll help you out as soon as possible.
To add an email address to your account, please use our general email support form and let us know your domain name and the email address you'd like to add.
For password reset, please use our general email support form and we'll notify you of the new password to your account.
Third Party Email Client Questions:
For detailed instructions on how to set up your email accounts in Microsoft Outlook or Mozilla Thunderbird, on a Windows machine, please utilize the following PDF's:
POP3 account: Post Office Protocol
POP3 is the most common setup for clients/businesses. This setup pulls emails from your current provider and can set it to leave a copy or your emails on the server for X amount of days. Your emails are only accessible on the computer with the program set up.
POP3 Advantages:
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POP3 Disadvantages:
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IMAP account: Internet Message Access Protocol
With an IMAP account, all messages are stored on the server and never removed. You are able to access email from multiple computers using email clients and also by logging directly into the webmail interface.
IMAP Advantages:
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IMAP Disadvantages:
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If you are having trouble setting up your account in Microsoft Outlook, please use our technical support form to notify us and we'll do our best to help you out.
If you are having trouble setting up your account in Microsoft Outlook, please use our technical support form to notify us and we'll do our best to help you out.
Additional Questions:
For detailed instructions on how to set up your email accounts on you iPhone, please utilize the following PDF:
For any problems regarding email and your mobile device, we suggest you contact your service provider (AT&T, Verizon, etc.) for more detailed instructions.
For all other questions or problems, please contact our support staff directly at help@webworkscorp.com.












